LearningBranch is challenging the way companies train and assess their frontline talent. Our predictive AI evaluates candidates’ spoken and written ability to understand customers’ requests and respond with clear and concise answers.
LearningBranch helps companies equip their frontline agents to make every customer interaction successful. How? By focusing on real-world people skills: empathy, active listening, proactive assistance and more.
The LearningBranch proven soft skills approach helps you select the right candidates quickly while aligning recruitment with the metrics that drive frontline performance.
LearningBranch is used by Fortune500 companies worldwide. For more information, visit www.learningbranch.com.