Stephane Rivard

Co-founder and President

Stephane Rivard is the co-founder and president of LearningBranch. He’s worked in EdTech and the BPO industry with institutions globally. He’s is also an avid skier, runner, and volunteer on a variety of boards that focus on keeping children active through sports.

All Sessions by Stephane Rivard

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Day 1: Mar 3, 2020

Day 2: Mar 4, 2020

9:30 am

9:30 am

Using AI to hire on the soft skills that drive frontline success.

– How to align hiring with the soft skill metrics of the top performers
– What are the soft skills that drive frontline performance?
– How to standardize the assessment of voice and chat  soft skills.